How Much Bread Would You Like With Your S**t Sandwich?
Whenever we talk about feedback, there is one technique that people always mention and that’s the ‘S**t Sandwich’ model. If you haven’t heard of this, it’s the idea that you…
Developing Effective Remote Teams
Before I get stuck into this one, I want to say that this is a topic on which we very much practise as we preach but I’ve heard a lot…
Developing People isn’t about Fixing Problems
Quite often we have conversations with leaders who view development workshops as something that will fix the problems in their team. This is true in the sense that increasing people’s…
How to Manage the Ambition of Gen Z
Gen Z have joined the workforce in the last few years and they’ve brought a new set of experiences, behaviours, and expectations with them. They can be competitive. We also…
The Part Mental Health Training Plays in Coaching
It’s a stark statistic that many of you have probably already seen, but, since it’s so important, here it is again: one in four of us will suffer with a…
‘Save Our Sausages’ – How People React to Change
This may seem like a bit of an odd title, but it’s actually a real example of a petition set up by employees in a business I worked in (yes,…
It’s a Choice to do Nothing
If you’re faced with a tricky situation, it can feel like there’s nothing you can do to fix or improve it. In fact, during coaching people will quite often think…
What Do I Do When Somebody Shows Emotion and Leaves Me Feeling Uncomfortable?
When it comes to having real conversations, it’s sometimes easy to feel discomfort in response to someone’s comments. Perhaps they were very open about something in their personal life which…
“It’s OK, I’m Fine” – What Do You Say When You Know Something Isn’t Right
Whether it’s in your work life, your personal life or a mixture of both, you may often find yourself in situations where it’s hard to know what to do for…
What Can We Learn From Politicians When They Apologise For Their Mistakes?
You might have noticed that there has been a little controversy in the news recently. It has to do with politicians who are caught making mistakes. People are angry they’ve…